Warranty Coverage Overview

All Nordex CNC machines come with a 24-month manufacturer warranty covering defects in materials and workmanship.

What’s Covered:

  • Faulty mechanical or electrical components

  • Firmware and software bugs introduced by Nordex updates

  • On-site labour and travel for warranty repairs

What’s Not Covered:

  • Third-party parts or modifications

  • Damage from misuse or poor installation

  • Consumables such as filters, coolant and seals

How to Claim:

Provide your machine serial number and fault summary through Nova or email support@nordexsystems.com.